Curriculum

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About the course

This comprehensive book is designed to help IT professionals master the complex landscape of Cisco Collaboration Infrastructure. It covers a wide range of topics, from the basics of collaboration technologies and deployment models to advanced concepts like dial plan configuration, media resources, and conferencing. The book also explores the Cisco Webex suite, hybrid solutions, and edge servers, providing readers with a holistic understanding of Cisco’s collaboration offerings. Readers will gain a deep understanding of signaling and media protocols, including SIP, RTP, and RTCP, as well as essential protocols like DTMF and fax over IP. The book also addresses security, compliance, and recovery strategies, ensuring that readers are well-equipped to handle the challenges of managing Cisco Collaboration Infrastructure in real-world scenarios. Throughout the book, practical examples and real-world insights are provided, along with an introduction to automation and APIs in the context of Cisco Collaboration solutions. By the end of this book, readers will have a comprehensive toolkit to excel in managing Cisco Collaboration Infrastructure, whether they are novice IT admins, professionals preparing for Cisco Collaboration exams, or experienced administrators looking to upgrade their skills. The book also includes additional resources and discusses emerging trends, ensuring that readers stay up-to-date with the latest developments in the field.

About the Author

Lalit Pamnani holds a Bachelor’s degree in Commerce and numerous IT certifications, the most notable being the prestigious CCIE in Collaboration. He is currently employed at a large enterprise, managing all facets of its Collaboration Infrastructure. His passion for sharing knowledge is evident through his active blog, where he provides detailed guides on various collaboration technologies. His expertise has earned him recognition as a Cisco Champion for three consecutive years, and in 2021, his blog was honored among the Top 25 in the IT Blog Awards by Cisco.